How quick will orders take?
- Unbranded items turnaround time is 2-3 working days for delivery around Australia
- Branded promotional items take roughly 1 - 2 weeks.
- For indent or custom made merchandise can take between 4 - 9 weeks.
I left things late. I really need branded merchandise quickly. HELP?
We have a range of stocked promotional items which we can have branded with your logo with a 3-5 day turnaround (excluding delivery). Please click here to check out what is available. Custom Branded Pens are also available too. Please call 02 9232 2163 to find out more.
How do I place an Order?
 
Please call us directly on 1300 858 288 or if you are outside of Australia 612 9232 2163. Alternatively please send us an email
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and include the following details:
- Desired Item Name
- Quantity
- Delivery address and contact details
- Artwork file for branding on the item
Is there a specific artwork file format needed for my logo?
Yes! Artwork will need to be in either Adobe Illustrator EPS or AI saved with vector lines. Adobe PDF saved with Vector lines is also acceptable. If you do not have these formats we can convert your jpeg or other format for $45 (may vary depending on complexity). Please click artwork for promotional merchandise to find out more.
Will I save money if I order in bulk?
Yes, with branded merchandise larger volumes will yield better prices per unit. Smaller runs of promotional merchandise tends to be more expensive due to factors such as overhead costs for printing and freight charges.
Will you price match?
Yes, we will match all Australian quotes for an identical item.
Do we deliver overseas?
Yes! We service Australia for all the states including New South Wales (NSW), Melbourne (VIC), Canberra (ACT), Queensland (QLD), South Australia (SA), Western Australia (WA), Northern Territory (NT) Tasmania (TAS) and New Zealand. For other countries outside of Australia. Please email us to obtain a freight cost.
How do I make payments?
Our payment terms is strictly COD unless specified otherwise, please speak with a friendly sales consultant to discuss other alternatives if needed. The exception to this being large orders which incur a 50% deposit before and after delivery. COD does not apply to any Australian government departments.
What Payment method do you accept?
We accept Master & VISA Credit Card, Direct Bank Deposit and Cheque.
 
 
(warehouse, fork lift operator & candy production in Australia ... yes those two box's contain jelly beans  )
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