Privacy Policy – Cubic Promote

Last Updated: March 28, 2025

This website serves as a trusted resource for numerous organisations seeking promotional products and custom uniforms. This section outlines the privacy policy for https://www.cubicpromote.com.au. By accessing and using this site, you consent to the terms detailed below. At its core, our business is dedicated to safeguarding your privacy and personal information. We are committed to managing your data securely and respectfully, in full compliance with both our ethical standards and the legal obligations set forth by the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information when you interact with us or use certain website features. This may include:

• Your name, contact details, and email address.
• Information you provide (e.g., your questions, concerns, artwork or any other data)

We gather this to deliver top-notch customer service and superior user experiences to access our 14,000+ products across 800 categories. Data is also collected on non-personal info when you visit, such as:

• Browser type, operating system, and pages viewed.
• Data via cookies and analytics tools to optimise your experience.

This information is used to enhance our digital website. We do use cookies, and if necessary, you can manage your cookie preferences through your web browser.

Use of Personal Information

We only use your information for the purposes you provide it—or as legally required. Here’s how:

• Customer Support: To reply to questions with relevant answers.
• Order Fulfillment: Process and deliver your orders (e.g., promotional lollies to Sydney CBD).
• Feedback & Promotions: To request feedback or send updates about our products (unsubscribe anytime via email links).
• Site Improvement: To enhance your experience across our website.
• Compliance: To meet legal obligations and maintain operational integrity.

We’ll seek your consent if we need to use the information you provide for any other purpose.

Personal Information Disclosure

To fulfil purchase orders and to reply to requests accurately and efficiently we may share your info with others. The parties we will share your info to include:

• Delivery companies: Shipping and handling (share your data with third-party couriers)
• Financial Payment processors for money transactions
• IT providers for technical support.

The 3rd-party partners engaged in fulfilling purchase orders are implicitly bound to keep your data stored confidentially and securely. The data will only be used when service to you requires their involvement.

We may also disclose information to:

• Comply with legal obligations.
• Protect our rights, prevent fraud, or ensure website safety.

Rest assured, we don’t sell or misuse your data.

Steps Taken to Secure your Privacy

No online website is 100% secure, we understand this, but Cubic will take sensible and frequent steps to safeguard data. Information from unauthorised access, use, or disclosure will be protected. Our measures include:

• Using the latest Secure server connections and encryption techniques.
• Consistent website and security updates
• Access controls.

Access, Correction, and Removal

All clients, partners and visitors to our website may request their personal details be removed or edited. (subject to legal exceptions). To do this, simply contact us by phone 1300 858 288 or email to request. For validation, we may ask for proof of identity. Note: Some data we need to retain as its legally required under Australian law to fulfill obligations, resolve disputes, or enforce agreements.

Changes to This Policy

The Privacy Policy is updated yearly or as needed. Each update takes effect immediately. Please check back for up-to-date information about how we use and protect your data. Note our privacy policy supplements the Cubic Promote legal disclaimer, and we encourage you to view both.

Contact Us

May you have any concerns, thoughts, ideas or opinions about our Privacy Policy. We encourage you to reach out to our Privacy Officer to discuss:

Via Mail or Email

Cubic Promote
Attn: Privacy Officer
Suite 402, Level 4, 56 Clarence St Sydney, NSW, 2000
Email: [email protected]

We’ll respond promptly to address your inquiries.