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Legal Disclaimer & Terms
Thanks for visiting our website. We have some rules for using our website and some disclaimers to make. Here goes:
1. Our Content and IP
Everything on this website—including text, images, designs, our logo, and trademarks—belongs to us. You can’t copy, change, or share it without our permission. We’d love to chat if you want to use something—just ask!
2. Information on our Website
We do our best to keep the info on our site accurate and up-to-date, but sometimes, unfortunately, mistakes are made unintentionally. Products, prices, or terms are not given notice and may sometimes be frequent. It is part of the process to keep our user experiences sound. Call and speak with us if you’re relying on something specific. That said, we are not liable for damage or any issues caused by using the info here.
3. Our Website
This website follows Australian laws. If you’re visiting from overseas, the info might not apply to you. Check your local rules before acting on anything you see here. On some pages you may see links to other websites to assist and enhance your experience. We are not responsible for the content on other websites.
5. Cookies
We use cookies (managed by third-party providers like Google) to improve your experience on our site. You can manage or turn them off in your browser settings. For more details, check our Privacy Policy.
6. Pricing and Orders
All prices are in Australian Dollars (AUD). For an official price, ask us for a written quote—it’s good for 7 days unless we say otherwise. Prices can change until your order’s confirmed, and rush jobs or custom designs might cost extra (we’ll let you know upfront). We can say no to any order if needed, and payment is due before we start making your stuff unless we agree otherwise.
7. Products and Delivery
Mass production means slight differences in colour, size, or shape can happen—it’s normal! Photos on our site are just a guide so that the real thing might vary slightly. If something’s way off (unusable or different), we’ll replace it or refund you—no worries. We ship Australia-wide with trusted couriers and can give you tracking details on request. Once your order leaves our warehouse, we’re not liable for delays, theft, or loss. Risk passes to you upon dispatch. For international orders, you’re responsible for any import taxes or fees.
8. Your Artwork and Branding
When you send us artwork, logos, or graphics for branding, make sure you legally own them. We are not liable for any pursuit of damages caused by the graphics or logos you provide that do not have the consent of the original owners of the graphic or logo’s intellectual property. You will be provided with a mock-up for approval before branding begins. Once written approval via email is provided, no cancellations or changes can be made.
9. Small Details and Position
Tiny details in logos or graphics may look fine on a monitor, but when branded onto a product, they may not be legible. If you’re worried about readability, let’s discuss options before you buy. Also, since branding is done by hand, print positions might shift slightly between items. It’s usually no big deal.
10. Shipping Details
We supply and deliver Australia-wide using reputable couriers. Our team will help with shipment tracking and communication with the couriers on your behalf. We can control the production time it takes to custom print onto products; however, once it leaves the warehouse, we cannot control any external delays. For overseas purchases, there may be taxes and duties which our client will have to cover.
11. Agreeing to These Terms
By placing an order, you’re saying you’ve read and agree to these terms. The terms will also be available to view on your invoice.
12. Your Rights Under Australian Law
Australian Consumer Law will cover all purchases from Cubic Promote.
13. Note on: $50 Voucher Deal
First-time orders over $3,000 get a $50 voucher—sweet, right? It’s just for your first go and won’t work on smaller or repeat orders. We’ll make sure this is clear wherever we mention it.
