Sourcing Mugs: Our Expert Advice
Our Performance: In Supplying Custom-Printed Coffee Mugs
(Financial Year 2024/25 (1 July 2024 – 30 June 2025)
Marketing Ideas on How to Distribute
Promotional mugs are excellent for events, trade shows, or as corporate gifts. Distribute them at conferences. Keep your brand in attendees’ hands long after the event. Use them as giveaways in office settings to foster goodwill or include them in client gift hampers for a premium touch. Coffee shops and cafes can also use branded mugs to reinforce their identity while serving customers.
Case Study: Civillo Increases Repeat Business by 4%

Civillo, a Melbourne-based platform specialising in spatial data for project management, purchased 800 custom-printed coffee mugs. With a focus on making project planning and delivery easier, Civillo sought a practical promotional item that would appeal to project managers, clients, and stakeholders in the construction, surveying, and mapping industries. The mugs, with their clean white design, blue handles, and prominent logo, were designed to stand out at meetings and in offices, offering both functionality and a strong visual identity.
Key Metrics & Results:
- Saved 120 AUD compared to the quotes they got from other local suppliers
- 4% average increase in repeat business from clients who mentioned the mugs as a memorable giveaway during meetings
Because of these personalised mugs, Civillo successfully boosted brand recognition, increased repeat business, and fostered stronger relationships with clients.
Who We’ve Supplied To

Ordering Process
Learn in detail about our ordering process now!
- Enquiry: Submit an online enquiry with your product details.
- Quote: Receive a detailed quote or response within one hour during Australian business hours.
- Mock-Up: Provide your logo, and we’ll send a visual mock-up for approval.
- Approval: Once approved, an invoice will be sent to the client for payment.
- Production & Delivery: Your mugs are custom-printed and swiftly delivered to your location after payment.
Expert Tips
- Purpose: Select designs that align with your brand or event, such as travel mugs for outdoor promotions or elegant glass mugs for corporate gifts. Consider how they will be used. If you want your mug and your logo to be in the kitchen cabinet of your audience, choose ceramic mugs. If you would like your mug to be displayed on the go, then choose a reusable coffee cup.
- Audience: Consider the preferences of your target audience, like vibrant colours for younger demographics or minimalist designs for professionals.
We Brand and Personalise Them
Using the latest branding machines, we personalise mugs by using the following decoration methods:
- Full colour printed Promotional mugs: Using Sublimation or direct digital print
- Pad printed mugs: Using spot colours to personalise mugs
- Engraved mugs: Using a laser beam to etch your logo onto mugs.
Which is better for promotions, porcelain or ceramic?
- Porcelain: Offers a glossy, refined finish and is more resistant to chipping. Many businesses choose porcelain for client welcome packs, executive gifts, or premium campaigns.
- Standard ceramic: Affordable and durable for everyday use. This style is widely chosen for bulk giveaways, staff kitchens, and large promotional events.
Buy with Confidence
If you find a cheaper wholesale supplier of mugs in Australia we will beat that price. All products are guaranteed to arrive in perfect condition. If not we will refund your money back or reprint them for you. Looking for variety? Browse our assortment of Custom Promotional Tea Pots if you are also a Tea lover.



















































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