Case study · Government

Department of Foreign Affairs and Trade – pens and cups

DFAT ordered branded pens and coffee cups for official use across its offices and events. Both lines carry the same mark and had to meet a government standard for finish and consistency.

GovernmentAustraliaTwo-line order
Department of Foreign Affairs and Trade branded coffee cups
Received and approved
Both lines landed together and cleared review
Australian-owned since 2005 Fast turnaround — 1 day to 2 weeks Response under 1 hour Trusted by 22,900+ organisations
By the numbers

Project snapshot

A quick look at how this Department of Foreign Affairs and Trade order came together.

Product
Branded coffee cups Promotional pens
Industry / use case
Federal government — office supply and official events
Branding
Departmental mark applied to both lines to a single artwork standard
Order reference
20260592-AM
Delivered
Complete — every item arrived in the one delivery
Result
Approved — finish confirmed by the department on receipt
The brief

Introducing the Department of Foreign Affairs and Trade

DFAT manages Australia's international relations and represents the country at posts around the world. Michelle Green needed two everyday items carrying the departmental mark: pens for meetings and desks, and coffee cups for office and event use. The mark had to reproduce cleanly at two very different sizes and on two different surfaces.

“Just confirming that we have received everything and it looks great. Thanks so much for your excellent services.”
Michelle Green · Department of Foreign Affairs and Trade
The build

How we built it

Sheryl on our team set the artwork once and adapted it per item: a scaled-down mark for the pen barrel, and a larger print sized to the cup wall. Both proofs went back to Michelle for sign-off before production, and we scheduled the two lines to finish together so the department received one consolidated delivery.

The result

What our client got back

Everything arrived in a single delivery and was approved on receipt. DFAT now has two branded items in circulation across offices and events, produced from one approved artwork set we can repeat on the next order.

Ready to buy

Order the same items

Branded coffee cups
Branded coffee cups

Reusable and takeaway cups printed with your mark, sized for office kitchens and events.

Promotional branded pens
Promotional pens

Metal and plastic pens printed or engraved with your logo, from budget runs to executive finishes.

Aiza Cruz

About the Author

Aiza Cruz

Head of Product & Marketing

Aiza Cruz is the Head of Product & Marketing at Cubic Promote, with over seven years of experience in Australia's branded merchandise and apparel industry. Aiza's expertise in project management enables her to effectively manage bulk orders, ensuring they arrive on time and securely. She also writes industry articles and blogs for Cubic Promote, sharing her insights on product trends and best marketing practices. Aiza’s deep understanding of the industry, combined with her ability to oversee complex and rush orders, has made her a trusted authority in optimising branded merchandise for businesses. Follow Aiza on LinkedIn

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