Customer Story: Toyota

Last Updated: 9 March 2026

Toyota Melbourne wanted a simple, cost-effective giveaway to hand out to customers during their visits. They ordered 1,000 branded mint tins from Cubic Promote, each pack is printed with the Toyota logo, and distributed them to customers during test drives and at the reception for service appointments. While initially a small gesture, the mints quickly became a hit. Customers picked them up during test drives or while waiting for their car to be serviced, and many returned for more—one even asked if she could take a tin “for the kids.”

Results:

• Improved customer retention: Staff recognised returning customers who mentioned the mints.
• 100% smiles from the customers who were given the mints

For Toyota Melbourne, these branded mints weren’t just a giveaway—they became a small but effective way to create a lasting, positive impression and spark ongoing customer engagement. Visit the Toyota website by clicking the link.

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