Customer Story: Toyota

A clear packet of mints with a Toyota logo and the word Mints on the label.

Last Updated: 9 March 2026

Toyota Melbourne wanted a simple, cost-effective giveaway to hand out to customers during their visits. They ordered 1,000 branded mint tins from Cubic Promote, each pack is printed with the Toyota logo, and distributed them to customers during test drives and at the reception for service appointments. While initially a small gesture, the mints quickly became a hit. Customers picked them up during test drives or while waiting for their car to be serviced, and many returned for more—one even asked if she could take a tin “for the kids.”

Results:

  • Improved customer retention: Staff recognised returning customers who mentioned the mints.
  • 100% smiles from the customers who were given the mints

For Toyota Melbourne, these branded mints weren’t just a giveaway—they became a small but effective way to create a lasting, positive impression and spark ongoing customer engagement. Visit the Toyota website by clicking the link.

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Aubrey Vitor

About the Author

Aubrey Vitor

Marketing Merchandise Expert

Aubrey Vitor is a Marketing Merchandise Expert at Cubic Promote, Australia’s leading supplier of branded merchandise and uniforms. With over two years of experience working closely with Australian brands, Aubrey excels in helping businesses select the most effective branding techniques for their promotional products. Her expertise in product selection ensures that every item maximises its potential to drive brand visibility and engagement. Aubrey is also a regular contributor to industry articles and blogs, where she shares insights on how businesses can achieve their marketing goals with the right branded gifts and giveaways. Her deep knowledge of the promotional products sector and commitment to helping brands thrive make her a trusted authority in the field. Follow Aubrey on LinkedIn