Contractor Policy
Last Updated: 2 April 2025
Strong partnerships are built on clear expectations and mutual respect and our team at Cubic Promote believes in that. This contractor policy outlines the standards we uphold and the behaviours we expect from our partners and employees on a conract basis. This supports our commitment to quality, ethics, and environmental responsibility.
Scope and Purpose
Our contractor policy applies to all the contractors that we work with—whether you’re supplying goods, promotional products, consulting, marketing, or professional services. It ensures consistency in how we work with external parties and aligns our business practices with the values outlined in our memberships and external commitments.
How We Choose Our Contractors
We don’t take contractor selection lightly. We make sure to evaluate every prospective partner based on their ability to meet our quality benchmarks, ethical standards, and sustainability goals. And if these prospective partners demonstrate eco-friendly practices, we are more likely to consider and prefer them as they contribute to the goals in our environmental policy.
What We Expect
With the standards we uphold, we expect our contractors to operate in full compliance with the relevant Australian and international laws. This includes laws that cover labour, health, safety, and environmental protection. We also expect each of our contractors to uphold these values:
Promotional Products
1. Commitment to Quality
Consistent quality is non-negotiable. Contractors must meet or exceed our standards throughout the project lifecycle. Our team may conduct audits or performance reviews to ensure our standards are maintained. Deliverables must also align with the production schedules and expectations detailed in our lead times framework.
2. Ethical Behaviour
We expect contractors to operate with integrity. This includes rejecting forced or child labour, upholding human rights, ensuring safe working conditions, and promoting fair labour practices. Acting ethically is not optional—it’s a requirement.
3. Focus on Sustainability
We also encourage all contractors to adopt sustainable practices, such as minimising waste, using environmentally conscious materials, and lowering their carbon impact. Sustainability isn’t just a preference—it’s part of how we do business.
4. Confidentiality and Data Security
Contractors may gain access to confidential information while working with us. In align with our privacy policy, this information must remain private and must not be shared with any third party without prior written approval from Cubic Promote.
5. Insurance and Proof of Coverage
Contractors are required to maintain current public liability and professional indemnity insurance. Proof of coverage must also be provided when requested.
6. Resolving Disputes
If a disagreement arises, we expect contractors to engage in honest and open discussions with us to resolve the issue quickly and constructively.
7. Contract Termination
Cubic Promote reserves the right to terminate any contract or agreement if the contractor fails to meet our standards or acts in a way that conflicts with our values. In line with our returns policy, transparency and accountability remain vital in the transactions we make.
8. Ongoing Review
We also periodically review and update this contractor policy to ensure it remains relevant and aligned with current laws, industry best practices, and our evolving business needs.
